Return Policy

All return requests must be made within 7 days of receiving merchandise.  Items must be in original factory condition with all tags attached.  Plastic bag with barcode must be intact.  Please send return request to direct@torokhtiy.com  

We will issue you a RMA number. 

In your request please provide your Name, Order number,  Item you are returning and the reason why. 

All shipping is Non-Refundable.  We will not accept your return without a RMA #.

 

Return Address: 

Warm Body Cold Mind

Attn: Triple Z Logistics

3300 USA Parkway

Dock door 73

McCarran NV 89434

We deny returns if the item has the following conditions: 

  • Perfume, deodorant, etc.
  • Visible stains or wear marks.
  • No packaging.
  • No proof of purchase.
  • Washed or wrinkled.

We do not offer items replacements, only returns.  

Please allow up to 10 business days to receive your refund after receipt of your goods.  You will also need to provide us a tracking # for your return. 

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