Privacy Policy

Last updated: March 3, 2026

This Privacy Policy explains what personal data TORWOD LLC (“TORWOD,” “we,” “us,” “our”) collects, how we use it, and what choices you have.

1. WHO WE ARE

TORWOD LLC
30 N Gould ST STE 5117, Sheridan, Wyoming, USA 82801
Email: direct@torokhtiy.com

2. SCOPE OF THIS POLICY

This Privacy Policy applies to TORWOD websites and services operated under the torokhtiy.com domain, including:

  • torokhtiy.com
  • store.torokhtiy.com
  • programs.torokhtiy.com
  • any other torokhtiy.com subdomain

(collectively, the “Service”).

Some products or services may be delivered or supported through third-party platforms (for example: training delivery platforms such as TrainHeroic or SugarWOD, payment providers, community tools, video hosting, analytics, email/SMS providers, or fulfillment partners). This policy applies to TORWOD’s collection and use of data on our Service. Third-party platforms may collect data under their own privacy policies.

3. WHAT PERSONAL DATA WE COLLECT

We collect data in three ways: (A) data you provide, (B) data collected automatically, and (C) data received from service providers.

A) Data you provide to us

Depending on how you use the Service, you may provide:

  • Contact information (name, email address, phone number)
  • Account information (login credentials and profile details, where accounts exist; we do not store your password in plain text)
  • Order information (billing/shipping address, items purchased, order notes)
  • Support and communications (messages to customer support, survey responses, feedback)
  • Content you submit (reviews, comments, or other content you post, if enabled)

B) Data collected automatically

When you browse or use the Service, we may automatically collect:

  • Device and browser data (device type, browser type, operating system)
  • Usage data (pages viewed, clicks, time on page, referring/exit pages)
  • Approximate location derived from IP address
  • Cookies and similar technologies (see Section 6)

C) Data from service providers

We receive limited information from providers that help us operate the Service, such as:

  • Payment processors (payment status, transaction ID; we do not store full card numbers or CVV)
  • Email/SMS providers (delivery status, subscription status)
  • Fulfillment and shipping partners (delivery status and shipping events)
  • Analytics providers (aggregated usage statistics and identifiers)

4. HOW WE USE PERSONAL DATA

We use personal data to:

  • Provide and operate the Service (including access to digital products, memberships, and accounts)
  • Process orders and payments and deliver products (digital and physical)
  • Provide customer support and respond to requests
  • Send transactional messages (order confirmations, delivery updates, important account/service notices)
  • Send marketing messages (email/SMS) when you opt in, and to manage opt-outs
  • Improve the Service (analytics, troubleshooting, performance)
  • Prevent fraud, abuse, and security incidents
  • Comply with legal, tax, and accounting obligations

5. LEGAL BASES (WHERE APPLICABLE)

Depending on your location, we rely on one or more of the following:

  • Contract necessity (to deliver what you purchased and provide the Service)
  • Legitimate interests (security, fraud prevention, improving the Service)
  • Consent (marketing messages and certain cookies, where required)
  • Legal obligations (tax/accounting and compliance requirements)

6. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, pixels, and similar technologies for:

  • Essential site functions (security, login/session, cart functionality)
  • Preferences (language/currency display, saved settings)
  • Analytics (understanding site usage and improving performance)
  • Marketing (where enabled)

Some cookies and similar technologies may process personal data (for example: IP address, device identifiers, and browsing activity). You can control cookies through your browser settings and, where available, our cookie consent tools. Disabling certain cookies may affect Service functionality.

7. SHARING PERSONAL DATA (SERVICE PROVIDERS AND PARTNERS)

We share personal data only as needed to operate the Service, including with:

  • Payment processors (to process payments)
  • Email and SMS providers (to send messages you requested or opted in to)
  • Hosting, analytics, and security providers
  • Fulfillment partners for physical goods (for example, Printful for print-on-demand production and shipping)
  • Shipping carriers (to deliver orders and provide tracking)
  • Event partners (venues/organizers) when needed to administer offline events (e.g., attendance lists)

We do not sell your personal data in the ordinary sense of “sell.” Some advertising/analytics integrations may be treated as “sharing” under certain laws; you can manage preferences via cookie controls where available.

8. SMS MARKETING (IF YOU OPT IN)

If you opt in to receive text marketing or notifications, you agree we may send:

  • Transactional messages (order updates, abandoned cart reminders)
  • Marketing messages (offers and promotions)

Consent is not a condition of purchase. Message and data rates may apply.

To opt out, reply STOP to any text message or use the unsubscribe option provided.

For help, reply HELP or contact direct@torokhtiy.com.

9. DATA RETENTION

We retain personal data only as long as needed for the purposes described in this policy, including providing the Service and meeting legal requirements.

Typical retention examples:

  • Order records: retained for accounting, fraud prevention, and tax obligations (typically for several years)
  • Account data: retained while your account is active; we may delete or anonymize it after prolonged inactivity
  • Marketing subscriptions: retained until you unsubscribe or request deletion (where applicable)
  • Support messages: retained as needed to resolve issues and improve support quality

10. SECURITY

We use reasonable administrative, technical, and organizational measures to protect your personal data (for example, HTTPS encryption in transit and access controls). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. INTERNATIONAL TRANSFERS

Your data may be processed in countries outside your country of residence (for example, where our service providers operate). We take steps intended to ensure appropriate safeguards where required by applicable law.

12. YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights to request access, correction, deletion, or a copy of your personal data, or to object to/limit certain processing.

You can also:

  • Unsubscribe from marketing emails via the unsubscribe link
  • Opt out of SMS via STOP
  • Control cookies through your browser and cookie tools (where available)

To submit a privacy request, contact: direct@torokhtiy.com

13. CHILDREN

The Service is not intended for children under 18. If you believe a child has provided personal data, contact us and we will take appropriate steps.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date.

15. CONTACT

If you have questions about this Privacy Policy, contact us at: direct@torokhtiy.com