Privacy Policy

Welcome to our Privacy Policy page. We do care about your confidentiality and provide our privacy policy in terms of the state law.

Who Are We

You are visiting the website that belongs to TORWOD LLC further called as We/Us/Our site or Service.

Main Types of Information that We Collect

There are three basic types of data that are collected by our means.

  • Info that you give us personally. That is data that you list when applying to our website.
  • Automatically gathered data concerning your behavior on the website, your IP address and all the data gathered with the help of cookies.
  • Information gathered by other sources. E.g. we use Google Analytics services to collect information about website traffic, we use Pinterest and Facebook redirecting login tools to make it easy for you to get to your profile on the website.

What Information Do We Collect from Users

When you are visiting our website, please be aware of what information we collect from our users. 

  • Your profile data that includes login data, personal information you list in your profile if you wish. We do not collect your password info.
  • Your viewed products and programs. We do this to allow you seeing your recently viewed products.
  • Your location means we track your IP address, geographic location and browser type to calculate shipping and taxes for your purchases.
  • Shipping address to make delivery of our goods & services available for you.
  • Payment information. To provide secure payments, we collect your personal information that includes shipping address, contact phone numbers, billing data and your bank card data needed for providing a transaction on the website.
  • Your cart’s consistency, if you haven’t provided all needed processes for a successful purchase of our goods, remindes saved for 30 days to allow you continue shopping if you need to use another device or hold over your purchase for some time. 

Our website uses cookies to track your purchases or items added to a cart.

Why Do We Need All Your Personal Data to Be Input?

When we ask you to fill in all needed information including your first name and delivery address, e-mail and physical address, phone number and data that is needed for a chosen payment method, we need this to provide the following:

  • Tracking your orders and supplying you with all the information about their fulfilling.
  • Providing feedback for your requests and complaints.
  • Providing secure payments on our website to protect you from scammers.
  • Creating and maintaining your personal account on our website.
  • Listing you via e-mail with our special offers and discounts (if you allow us doing that).
  • Improving our website’s work.

General Terms of Privacy Policy for Your Personal Account

Every customer visiting our website is welcome to create his own personal account to make the shopping process easier and more comfortable.

The term for storing your personal data listed in the account is undetermined. Even if you choose not to be the customer of the site any more, your data will be saved on our servers. We store also your comments if you leave any on the website.

Using Cookies

We use cookies and other tools of user’s identification on our website. Cookies are provided to make your surfing on more comfortable. With cookies, we are eager:

  • To recognize you when you are logging in on the website. This allows us to supply you with propositions that are relevant to your interests and products you were interested in earlier.
  • To conduct your personal interests on our website to aware you of new products or propositions.
  • To provide you with third-parties content relevant to your interests.
  • To level-up our security to safeguard you and your data from scammers.
  • To improve our services according to reports created by cookies.

On our website, you are allowed to choose if you need to save your personal data (name, e-mail) in cookies to make commenting easier as all that data will be already pulled to every new log-in.

We also set special cookies for our logged users to determine if their browser allows using cookies. 

We do not use or gather any personal data in our cookies.

Other Websites’ Content

We have some issues of embedded content that is the property of third-party websites. When you click on these issues of content, be aware that all terms and conditions of their use are similar to the third-party website terms and conditions. They may differ from the privacy policy provided by

How Do We Protect Your Data?

We do care about your personal information and want it to be secured at the highest level. Thus, we user double-staged encryption with the HTTPS protocol that ensures the security of personal data including providing safe payments via the website.

When you are logged in, no third parties can get your profile’s personal information from our website. Besides, no private info about your bank card’s expiration terms and CVV are stored on our website. Cookies that fix that data expire momentarily after the payment has proceeded.

What Third Parties We Receive Data From

As we do not use third-party websites to provide your log-in, we do not get any personal information from them. And vice versa, we do not allow third-party websites getting any private data from except email sending, delegating your shipping address to the delivery company and getting business-relevant info used for Google Analytics and Yandex Metrica reports. We use Zapier tools to provide synchronization of data on our source. And we do use Mailchimp to provide our customers with actual info via e-mail. For better user experience we use IPstack and Ipdata to redirect our customers and locaize website content.

We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform “SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text “HELP” to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

We are glad to provide you with high-quality service and to create a safe and secure place for you to enjoy shopping and getting useful information on

Have Any Questions About Our Privacy Policy?

Please, contact our team via e-mail or on our social network public pages. All of them are available on our Contacts page.